Privacy Policy for Forno

Effective Date: 12/08/2024

At Forno, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, or engage with us in any way.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and mailing address (e.g., when placing orders, signing up for newsletters, or contacting us).
  
• Payment information (e.g., credit card details), processed securely by our payment processor.
  
  
  
  

b. Non-Personal Information

• Browser type, operating system, IP address, device identifiers, and website usage information (collected via cookies, analytics, or similar tools).

c. Information You Provide Voluntarily

• Feedback, reviews, or inquiries submitted through our website or other communication channels.

2. How We Use Your Information

We use your information to:

• Fulfill orders and provide the products or services you request.
• Communicate with you about your orders, reservations, or account.
• Send promotional offers, updates, and marketing materials (with your consent, if required).
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our business interests.

3. How We Share Your Information

We may share your information in the following circumstances:

a. Service Providers

We work with third-party vendors (e.g., payment processors, delivery partners, email marketing platforms) who assist us in providing our services. These vendors are bound by confidentiality obligations.

b. Legal Compliance and Protection

We may disclose information if required by law or if we believe it is necessary to protect our rights, property, or safety.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and enhance your website experience.
• Analyze traffic and website usage.
• Serve targeted advertisements.
  
  
  

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

5. Your Choices

a. Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe link in our emails or contacting us directly.

b. Access and Correction

You may request access to or correction of your personal information by contacting us.

c. Data Deletion

You can request that we delete your personal information, subject to legal obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website, and we will indicate the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Forno
2941 W Jefferson St, Joliet, IL 60435